Our Clients Speak for Us

Just some of what our clients have said about working with us...

• Partnering: Chadwick Martin Bailey is an invaluable agency partner. They understand agency challenges and clearly get brand and adapt their models to ensure that the findings from each study are relevant, useful and unique to our individual goals.
  Arnold Worldwide
  
  
• Trust: I completely trust the CMB team with any project and know they will deliver above expectations!
  eBay
  
  
• Business Focused: They are rock solid on project management, responsive and most importantly they understand the business implications of the work.
  Microsoft Corporation
  
  
• Powerful: Chadwick Martin Bailey's research has been a powerful tool to help us maximize resources toward key areas for increased customer loyalty.
  TD Banknorth
  
  
• Exceptional: Exceptional performance. Personalized, timely client service and responsiveness. Very amenable to client recommendations--even to the point of taking conceptual recommendations, improving upon them, and implementing to achieve greater insight. We truly value our relationship with CMB.
  US Army
  
  
• Flexible: Other suppliers had formulas that were not very adaptable to our company. We have our own needs and corporate personality. CMB was the only one that I have experienced that is willing and capable of adapting.
  Bose
  
  
• Cost effective: We could have paid McKinsey $2 million for this project, but we wouldn't have gotten a better or more useful result.
  RCI/Cendant
  
  
• Involvement at the Senior Level: We particularly appreciate the access we have to Anne Bailey Berman [President], who has helped us to maximize the value of our program from a strategic perspective.
  State Street Corporation
  
  
• Innovative: Chadwick Martin Bailey brings a fresh right brained approach to problem solving that makes their research designs work harder against the practical realities of the market place.
  Hilton Hotels
  
  
• Knowledgeable:  Sage (CMB's Technology  Practice) took a loose collection of thoughts and assertions and translated them into precise questions. Working with Sage was easy because they know the Service Provider market and the products we sell to them. Sage exceeded all expectations. They turned around my quantitative survey of over 100 Service Providers in just four weeks.
  Cisco Systems
  
  
• Thorough: Chadwick Martin Bailey's insights gave us a realistic understanding of our opportunities within the competitive landscape. Those insights, combines with their recommendations on product configuration and optimal price points, showed us how we could success against category-leading competitors.
  Polk Audio
  
  
• Expert: The Chadwick team brings a breadth of knowledge across industries and are subject matter experts in finding out what our existing and future customers think about who we are as a brand.
  Red Lion Hotels
  
  
• Clarity: CMB takes the voodoo out of the consumer understanding process. They consistently deliver insightful data, compelling consultation and relevant recommendations to influence brand direction and best of all they will say it with words you can understand.
  Holiday Inn
  
  
• Trust: Chadwick Martin Bailey is a trusted partner that we utilize on all of our highest priority, highest visibility and/or most complex projects. The commitment, insight and initiative they deliver on every engagement is superior.
  Cendant
  
  
• Excellence:  Characteristics that are highly valued in a research consultant include: excellence in study design and implementation, unerring focus on objectives, and knowledge of the subject matter. Sage (CMB's Technology  Practice) personifies each of these and delivers superior value as a result.
  Hewlett-Packard Co.
  
  
• Partnering: Self-assured in providing challenging and actionable consumer insights about our brand and communications, yet instinctual enough to continually solicit feedback from the client. They are partners in the truest sense of the word.
  Mercedes Benz USA
  
  
• Responsive: They respond immediately to our requests and work with us to continually improve the efficiency and effectiveness of the program. They have worked tirelessly to ensure that the program meets the information needs of all levels of our management structure.
  State Street Corporation
  
  
• Insightful: Good consultants can recommend the right research methodology, create and drive complex projects, and deliver professional grade final reports. CMB is no exception. However, what separates CMB from others is how they read and interpret customer data. CMB excels at finding and helping clients to understand the subtle nuances in their customer information, finding insights that a good many companies would have missed. Interpretation and practical recommendations are CMB's key strengths. It's those strengths that separate this company from the pack.
  Hilton Hotels
  
  
• Strategic:  They understand our company, the industry were in, our direction and strategy. They bring this knowledge to bear on every project they do for us. I value the fact that the team not only has outstanding expertise in research methods and techniques, but also provides strategic insights and consulting around the business were in and the markets we serve. Sage (CMB's Technology  Practice) helps us optimize business results.
  NMS Communications
  
  
• Complete:  Working with Sage (CMB's Technology  Practice) was a pleasure from project kick-off to conclusion. I really appreciated their knowledge of the industry, depth of market research experience, attention to detail at every stage of the study, clear and honest communication and commitment to making sure my research needs were met.  They made my job as a research manager so much easier!
  Sprint